Dr. Heather Ritchie is the best! me and my husband were worried about our hearing and ears in general because no one has ever told us how to care for it. We took a chance and booked an appointment. Dr Ritchie gave us all the information we needed and more! She performed the audio test and showed us our ears Gave us all the reassurance that we were right to come in and just get a health check. Apparently not a lot of people go to a professional to clean and get their ears checked. It should almost be like going to the dentist.